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Privacy Policy


Effective Date: 7/11/24

1. Information We Collect

 

1.1. Personal Information

When you create an account or request services from Florida Pain Medicine, we may collect certain personal information such as your name, email address, mailing address, payment information, and phone number. This information is necessary to process your requests and provide our services. This information will never be given to any other parties.

1.2. Website Usage Information

We automatically collect information about your interactions with our website, such as your IP address, device type, browser type, pages visited, and the date and time of your visit. This data is used to analyze website performance, improve user experience, and ensure website security.

1.3. Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on Florida Pain Medicine’s website. Cookies allow us to remember your preferences, analyze website traffic, and provide personalized content and advertisements. You can manage your cookie preferences through your browser settings.

2. Use of Information

 

2.1. Service Delivery

We use your personal information to process and fulfill your service requests, including scheduling appointments, coordinating treatment, and providing customer support.

2.2. Communication

We may use your email address or phone number to send you service confirmations, updates, and important notices related to your services.

2.3. Marketing and Promotions

With your consent, we may use your email address or phone number to send you promotional offers, newsletters, and updates about our services. You can opt-out of these communications at any time by replying STOP.

2.4. Website Improvement

We analyze website usage data to improve our website’s performance, usability, and content.

2.5. Legal Compliance

We may use and disclose your personal information as required by law or when we believe that such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process served on our website.

3. Data Sharing

 

3.1. Third-Party Service Providers

We will NEVER share your personal information with third-party service providers.

3.2. Business Transfers

If Florida Pain Medicine undergoes a merger, acquisition, or sale of all or part of its assets, your personal information may be transferred as part of the transaction. We will notify you via email or by posting a prominent notice on our website of any change in ownership or in the uses of your personal information.

3.3. Compliance with Laws

We may disclose your personal information to comply with applicable laws, regulations, or legal processes.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Your Choices

 

5.1. Account Settings

You can review and update your personal information in your Florida Pain Medicine account settings.

5.2. Marketing Communications

You can opt-out of marketing communications by following the unsubscribe instructions provided in our emails or by contacting us directly.

6. Children’s Privacy

Florida Pain Medicine does not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us, and we will promptly remove the information.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a prominent notice on our website or by sending you an email. Please review this policy periodically to stay informed about how we handle your personal information.

8. Consent to Receive SMS Notifications

You consent to receive SMS notifications, alerts, and occasional marketing communications from Florida Pain Medicine. Message frequency varies. Message and data rates may apply.

Text HELP to (813) 723-2456 for assistance.

You can reply STOP to unsubscribe at any time.

9. No Information Sharing for Marketing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services (such as customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

By using Florida Pain Medicine’s website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.